Our hotline is operated 24 hours a day, every day of the year by trained volunteers. All our volunteers answer calls in English, but most also speak Cantonese and Mandarin, and other languages. We listen in total confidence and without judgement, whatever your situation. If you prefer not to call, there is another way to contact The Samaritans. You may prefer to write down how you are feeling and contact us via our befriending email. We provide emotional support via email.